Friday, April 30, 2010

Fix-All (www.fix-all.biz) - Chennai .. here we come :)

So, its finally off the ground. Fix-All (www.fix-all.biz) , with the blessings of the Lord of Thillai, was finally in the service of all chennai people :) What did not have? For us, it was disappointment, action, drama, high emotions, and finally joy :)And what a co-incidence, Chennai Super Kings win the IPL and we gift Chennai with Fix-All (For us, it almost rivaled the IPL season). We need to thank our team, who have worked with us to kick start Fix-All. Also, we need to mention Vinod, who created our identity on the web. We will assure all our customers. Our services and our effort have only one way to go :) GET BIGGER AND GET BETTER.

It was a great show of support from friends and family :) We finally launched Fix-All. We are getting queries related to A/Cs, inverters, low voltage issues and general support. We are following a simple process right now.

Step 1) Request registration : As soon as we get a request, on phone, SMS or through the internet, we take the request after informing the customers about our service.

Step 2) Acknowledgment and Appointment : We inform our electricians about the customer details and ensure that they acknowledge the customer request and fix an appointment according to customers requirements.

Step 3) Customer Service delivery : Ensure that our electricians to ensure that they have visited the customer. Also, make sure that they explain the billing, the work done and give you a bill for the service rendered.

Step 4) Customer feedback : We call up/e-mail the customer to check if our service was up to their expectations.


We will need your support and feedback to deliver good service to you. Please send us feedback on our website/phone :)

Chennai, here we come :)

1 comment:

  1. All the best . Onme more idea ...Just came from Chennai heard about a couple of power cuts last night - what about inverters for rent ?

    ReplyDelete